Return & Refund

Dear Valued Customer,

Thank you so much for choosing us! 🌸

Due to the intimate nature of our products and to maintain the highest standards of hygiene and safety for all our customers, we kindly inform you that all sales are final — we do not offer refunds or exchanges on any product.

We truly appreciate your understanding and support. If you have any questions before placing your order, feel free to reach out — we're always here to help you make the best choice!

You can always contact us for any question at contact.doorstepdeal@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Respectful Communication Policy

We're always here to help and ensure a smooth experience for you. Kindly note that our customer care executives follow brand policies strictly and do not have the authority to make exception. We request you to avoid arguments regarding policies, as it may delay resolution. Thank you for your understanding and cooperation.

Our goal is to make the size exchange process as convenient as possible while ensuring a fair and sustainable approach. By introducing a nominal return fee for product exchange, we can continue to provide you with the high-quality products and excellent service.